Delivery Policy | ClearLite.xyz
Effective Date: February 10, 2025
1. Introduction
At ClearLite.xyz, we are committed to delivering your orders safely, efficiently, and on time. This Delivery Policy outlines our shipping methods, estimated delivery times, costs, tracking, and responsibilities to ensure transparency and customer satisfaction.
By placing an order on ClearLite.xyz, you agree to the terms outlined in this policy.
2. Shipping Methods & Delivery Time
a. Domestic Shipping (United States)
✔ Standard Shipping: 5-10 business days
✔ Expedited Shipping: 2-5 business days
✔ Overnight Shipping: 1-2 business days (subject to availability)
b. International Shipping
✔ We ship to select international locations.
✔ Delivery times vary depending on destination and customs clearance (typically 7-20 business days).
✔ Customers are responsible for any import duties, taxes, or customs fees imposed by their country.
💡 Note: All delivery estimates exclude processing time (1-3 business days).
3. Shipping Costs
✔ Shipping fees are calculated at checkout based on order weight, shipping method, and destination.
✔ We offer free standard shipping for orders over a certain amount (check promotions).
4. Order Processing & Dispatch
✔ Orders are processed within 1-3 business days after payment confirmation.
✔ Once shipped, customers will receive a tracking number via email.
✔ Orders placed on weekends or holidays will be processed on the next business day.
5. Tracking Your Order
✔ Customers will receive a tracking link once their order is shipped.
✔ You can track your order via our shipping partners (e.g., USPS, FedEx, UPS, DHL).
✔ If you do not receive tracking updates within 3 business days, please contact us.
6. Undelivered or Lost Packages
✔ If a package is marked “delivered” but not received, check with neighbors, your local post office, or the carrier.
✔ If a package is lost due to a carrier error, we will work to resolve the issue or offer a replacement.
✔ If a package is returned due to an incorrect address provided by the customer, re-delivery costs will apply.
7. Delayed Shipments
✔ While we strive to meet estimated delivery times, delays may occur due to weather conditions, customs processing, or carrier issues.
✔ If your order is significantly delayed, please reach out to us for assistance.
8. Damaged Shipments
✔ If you receive a damaged item, report it to us within 48 hours of delivery with photos of the package and product.
✔ We will arrange for a replacement or refund based on the case (see our Refund & Returns Policy).
9. Shipping Restrictions
✔ We do not ship to P.O. Boxes or APO/FPO addresses.
✔ Some countries may have import restrictions on brass or musical instruments—please check your local regulations before ordering.
10. Contact Us
For delivery inquiries or assistance, contact us at:
📍 Address: 72 Pyron St, Adamsville, Tennessee (TN), 38310
📞 Phone: (731) 632-1429
📧 Email: contact@clearlite.xyz
🔗 Track Your Order: www.ClearLite.xyz
🔹 ClearLite.xyz – Reliable Shipping, Guaranteed Satisfaction 🔹
