Sales Policy | ClearLite.xyz
Effective Date: February 10, 2025
1. Introduction
At ClearLite.xyz, we are committed to providing high-quality bugles and a seamless shopping experience. This Sales Policy outlines our terms regarding pricing, orders, payments, shipping, and product warranties to ensure transparency and customer satisfaction.
By purchasing from ClearLite.xyz, you agree to the following terms and conditions.
2. Pricing & Payment
a. Pricing Policy
✔ All prices displayed on ClearLite.xyz are in USD ($) and are subject to change without prior notice.
✔ We strive to ensure accurate pricing; however, in case of errors, we reserve the right to cancel or adjust orders accordingly.
✔ Promotional offers and discounts cannot be combined unless explicitly stated.
b. Accepted Payment Methods
We accept the following secure payment options:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal
✔ Apple Pay & Google Pay
✔ Bank Transfers (for bulk orders; subject to verification)
💡 Note: Payments must be cleared before processing any order. Unpaid orders will be automatically canceled after 48 hours.
3. Order Process & Confirmation
a. Placing an Order
✔ Orders can be placed directly on our website 24/7.
✔ Once an order is placed, you will receive a confirmation email with order details.
✔ If you do not receive a confirmation within 24 hours, please contact us.
b. Order Processing & Availability
✔ Orders are processed within 1-3 business days (excluding weekends & holidays).
✔ If an item is out of stock, we will notify you immediately and offer a refund or replacement option.
💡 Bulk & Custom Orders: Large orders may require additional processing time. For special requests, email contact@clearlite.xyz.
4. Shipping & Delivery
a. Shipping Methods & Timeframes
✔ We offer standard & expedited shipping options via trusted carriers (e.g., USPS, FedEx, UPS).
✔ Estimated delivery time:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
✔ International shipping is available to select countries. Customs duties & taxes (if applicable) are the buyer’s responsibility.
b. Shipping Costs
✔ Shipping fees vary based on destination, package weight, and shipping method.
✔ Free shipping may be available on select orders (check promotional offers).
c. Order Tracking
✔ Once your order is shipped, a tracking number will be emailed to you.
✔ If you do not receive tracking updates within 3 days, please contact us.
💡 Note: We are not responsible for delays caused by customs, carrier issues, or natural events.
5. Returns, Refunds & Exchanges
We stand behind our products and offer a hassle-free return policy (see Refund & Returns Policy).
✔ 30-day return window from the delivery date.
✔ Refunds issued via the original payment method (minus shipping fees).
✔ Exchanges available for defective or incorrect items.
6. Product Warranty & Quality Assurance
✔ All bugles are inspected before shipping to ensure quality and craftsmanship.
✔ Our products come with a limited warranty covering manufacturing defects (excludes misuse or accidental damage).
✔ Warranty claims must be submitted via contact@clearlite.xyz with proof of purchase and issue details.
7. Bulk Orders & Wholesale Inquiries
✔ We offer wholesale pricing & bulk discounts for schools, institutions, and resellers.
✔ For large orders, email us at contact@clearlite.xyz with your requirements.
8. Order Cancellations & Modifications
✔ Orders can be canceled or modified within 12 hours of purchase.
✔ Once an order is processed, it cannot be canceled or changed.
💡 If you need urgent modifications, contact us ASAP!
9. Contact Us
For sales inquiries, order issues, or bulk purchases, reach out to us:
📍 Address: 72 Pyron St, Adamsville, Tennessee (TN), 38310
📞 Phone: (731) 632-1429
📧 Email: contact@clearlite.xyz
🔗 Shop Now: www.ClearLite.xyz
🔹 ClearLite.xyz – Your Trusted Source for Premium Bugles 🔹
